Our library doesn't have access to a paid citation management software like RefWorks, so I've been looking at what is available for free. Zotero is what I keep coming across, so I'm happy to see that the ACRL has published a guide titled, Zotero: A Guide for Librarians, Researchers and Educators.

The book is available from the ALA website for $36.00, or just $12.00 for an electronic copy.

Source- ResourceShelf